Privacy
Privacy notice
Who we are
Rustwise NI is an independent underbody-protection service near Richhill, Co. Armagh. For questions about your information, contact hello@rustwise.co.uk or 07923 595320.
What we collect
When you send an enquiry we receive your name, phone number and/or email, your area, details of your vehicle, your preferred appointment date and anything you write in the message box.
Why we use it
Only to reply to your enquiry, give you a price, and arrange and carry out your appointment. Our lawful basis is taking steps at your request before entering into a contract. We don't use your details for marketing and we don't sell or share them, except with the services that help us run the business (below).
Who processes it for us
We process technical request information for our legitimate interest in keeping the website secure and preventing spam. Our providers may process information outside the UK; their privacy information describes the locations and safeguards they use: Cloudflare, Google and WhatsApp.
- Cloudflare hosts the website, processes form submissions and delivers email to our inbox. Technical request information, including IP addresses, is processed to operate and protect the service. The form uses a hashed IP address for short-term rate limiting.
- Google Gmail receives and stores our enquiry emails.
- If you choose WhatsApp, your message is also processed by WhatsApp under its privacy policy.
- Google Fonts serves the typefaces on this site, which means your browser connects to Google's servers.
How long we keep it
We keep enquiry details while needed to answer your questions and arrange any service you request. When deciding what to retain, we consider whether the enquiry is still active, any appointment or follow-up involved, and any accounting or legal record-keeping obligations. You can contact us to request deletion of information we no longer need.
Your rights
You can ask to access, correct, delete, restrict or receive a portable copy of your information where the relevant right applies. Contact us using the details above. You can object to processing based on legitimate interests, including processing for website security. We do not use your enquiry to make automated booking or eligibility decisions. If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
The website code does not add advertising or analytics cookies. Hosting providers may process technical information necessary to deliver and secure the site.
Last updated: 23 October 2026